Automotive Windscreen Fitters (Tinters)

The Windscreen Fitter will be responsible in carrying out all aspects of auto glazing to the company and the customers’ expectations.

Role and Responsibilities

To accurately record and report any pre-existing damage to customers vehicle to your branch manager and the customer before commencing the job. Upon completion check all workmanship is to a professional standard.
Project a professional and positive image of Instant Windscreens.
Use and maintain company provided workplace tools and equipment, including motor vehicle; reporting any damage immediately to branch manager.
Report faulty workmanship to branch manager and customer.
Address customer complaints and warranty issues in consultation with branch manager.
Apply environment and sustainability best practice in an automotive workplace.
Apply safe working practices in accordance with OH & S procedures
Store and handle glass.
Cut and process flat laminated glass.
Handle and be responsible for any customer payments.
Keep any company assets clean, neat and tidy.
Be presentable and wear clean company uniforms including safety boots.
Develop product knowledge of auto glazing and apply this knowledge to your work.
Be part of regular staff meetings (individually or in a group format) and resolve any non-conformances issues.
Any other reasonable request made by customer service representatives, Branch Manager or Senior management.
Effective communication with customers, including taking information from them in the form of instructions or requests, and also communicating job specific information to them on a regular basis. Provision of a high level of service.

Preferred Skills

Education and Experience:

Minimum 2-3 years’ experience as a Windscreen Fitter.
Certification in Automotive glass repair and installation is advantageous.
First Aid certification would be an advantage.
Good working knowledge of Microsoft Office suite and in particular Outlook, Word, Excel and PowerPoint
Drivers License